At Horner, we strive to provide our partners with the best industrial automation solutions. We are able to provide innovative, customizable OCS products because of the standards we hold our-selves to, which help ensure quality, consistency, safety, efficiency and satisfaction. These in-ternal standards are important for us to ensure the best automation products and services for our customers.
To help meet our internal standards as well as our customer requirements, we also follow the standards set by the International Organization for Standardization (ISO). ISO has set over 19,000 standards that are accepted by industries across 162 countries. By adhering to these standards, Horner guarantees the outstanding quality management you’ve come to expect not only from our products, but also from our organization. In fact, every one of our OCS controllers and lighting products are certified under one of the most well-known quality management stand-ards, ISO 9001.
What is ISO 9001?
ISO 9001 is part of the ISO 9000 family of standards. The range of standards that 9000 covers addresses aspects of quality for management systems. ISO 9001 is the only standard in its fam-ily that can be certified, and it’s based on principles such as:
- Customer Focus
- Motivation and Implication of Top Management
- Continued Improvement
Our efforts to live up to these principles result in improved products, services, and processes. These standards help us meet our customer’s needs and deliver efficient solutions.
Why is ISO 9001 important?
ISO 9001 certification shows dedication to customers and high quality products and services. Products that are certified under this standard comply with regulatory guidelines and are created with non-hazardous materials. Businesses that follow ISO 9001 standards are committed to in-vesting necessary resources to producing quality products.
We strive to meet standards from a wide range of regulatory organizations, including Underwrit-ers Laboratories (UL), the Canadian Standards Association (CSA), the American Bureau of Shipping (ABS), and more. While we take pride in those standards, ISO 9001 is the only one that shows the quality of our products on a global scale. At Horner, we exceed these standards by following a strict quality process, and by making sure to remain compliant with additional ISO standards. We believe that following this process will help demonstrate our commitment to these monumental standards, our innovative products, and our valued customers.