RMA Requests

To complete your RMA, please use the form below, or click here to download a printable form to fill out and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


RMA Procedures

  1. Complete this RMA Form with a description of the reason for return.
  2. Return this completed RMA Form. A copy of the original purchase invoice may be requested.
  3. If requested, all returning product(s) must match the original invoice.
  4. You will receive an RMA number, or a reason for RMA denial.
  5. Only after you receive an RMA number, return your defective product(s) to Horner APG Canada.
  6. Please write your RMA number on the outside of your shipping box (on the address line).

RMA Form

All fields with a * are required.

Product/RMA Information

Warranty Evaluation Request

Part Not Required

Request for Repair

Other



RMA Product #1

All fields in this section are required to submit your RMA request.

RMA Product #2

All fields in this section are required if you are submitting a second RMA request.

RMA Product #3

All fields in this section are required if you are submitting a third RMA request.



All returned products are subject to a 25% restocking fee.